Your Privacy Choices
At wellssgreen, we believe customers should have clear information and meaningful choices regarding how their personal information is used.
This page explains certain privacy choices that may be available when you visit wellssgreen.com, purchase our children's toys, communicate with our customer service team, or otherwise interact with our online store.
The privacy rights available to you may depend on where you live and the laws that apply to you.
For additional information about how we collect, use, disclose, and protect personal information, please review our Privacy Policy.
1. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to request certain actions regarding your personal information.
These rights may include the ability to:
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Request access to personal information we maintain about you
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Request information about how your personal information is used
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Request correction of inaccurate personal information
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Request deletion of certain personal information
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Request a copy of certain personal information
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Object to or restrict certain processing activities
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Withdraw consent where processing is based on consent
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Opt out of certain targeted advertising activities
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Opt out of certain sales or sharing of personal information where applicable
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Manage marketing communication preferences
Certain rights may be subject to legal exceptions or verification requirements.
To submit a privacy request, please contact:
Privacy & Customer Service Email:
service@wellssgreen.com
2. How to Submit a Privacy Request
You may contact us by email if you would like to exercise an applicable privacy right.
When submitting a request, please provide enough information for us to understand and process your request.
This may include:
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Your name
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Email address
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The type of privacy request
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Relevant order information, if the request relates to a purchase
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A brief description of your request
Please do not send passwords, complete payment card details, or other unnecessary sensitive information by email.
We may request reasonable additional information where necessary to verify your identity or protect personal information from unauthorized access or disclosure.
3. Accessing Your Personal Information
Where applicable, you may request information about personal information associated with your interactions with wellssgreen.
Depending on the circumstances and applicable law, this may include information related to:
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Orders and transactions
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Customer service communications
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Account or contact information
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Website interactions
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Categories of personal information collected
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Categories of third parties with whom information may be disclosed
Certain information may be excluded where required or permitted by law.
4. Correcting Your Information
If information you provided to us is inaccurate or incomplete, you may contact us to request a correction.
For order-related information, please contact us as soon as possible if you notice an error involving information such as:
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Name
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Email address
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Contact information
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Shipping information
Some order information may no longer be editable after an order has entered processing or shipment.
5. Deleting Personal Information
Depending on applicable law, you may request deletion of certain personal information.
We may need to retain some information where reasonably necessary to:
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Complete or document transactions
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Process returns or refunds
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Provide customer support
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Detect or prevent fraud
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Resolve disputes
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Maintain financial or business records
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Comply with legal or regulatory obligations
If an exception applies, we may retain the information required for the applicable purpose.
6. Marketing Communication Choices
If you receive promotional emails from wellssgreen, you may choose to stop receiving marketing communications.
You may:
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Use the unsubscribe option included in an applicable promotional email, or
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Contact us at service@wellssgreen.com
Please note that opting out of promotional communications does not necessarily stop essential transactional or service-related messages.
You may still receive communications such as:
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Order confirmations
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Shipping notifications
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Payment-related information
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Return or refund updates
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Customer service responses
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Important policy or service notices
7. Cookies & Similar Technologies
wellssgreen.com may use cookies, pixels, tags, local storage, and similar technologies to support website functionality and understand how our online store is used.
These technologies may support activities such as:
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Maintaining website functionality
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Remembering preferences
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Supporting shopping cart features
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Understanding website traffic
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Measuring website performance
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Detecting security issues
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Supporting analytics
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Measuring advertising performance
You may be able to manage certain cookies through your browser settings or through privacy controls made available on our website.
Disabling certain cookies may affect some website functions.
8. Advertising & Analytics Choices
We may use third-party advertising or analytics services to understand website activity and evaluate the effectiveness of advertising campaigns.
Depending on the technologies used, these services may process information such as:
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IP address
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Browser information
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Device information
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Cookie identifiers
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Advertising identifiers
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Website interaction data
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Advertising interaction data
Depending on your location, applicable law may provide rights to opt out of certain targeted advertising, cross-context behavioral advertising, sales, or sharing of personal information.
Where such rights apply, you may submit a request through available privacy controls or contact:
9. AppLovin & Advertising Services
wellssgreen may use AppLovin or related advertising services for advertising measurement, attribution, analytics, or campaign performance.
Depending on the services used, AppLovin may process information relating to devices, advertising interactions, website activity, or similar advertising-related information.
Privacy choices regarding AppLovin services may also be subject to AppLovin's own privacy practices and available controls.
For additional information, please review the AppLovin Privacy Policy:
Our use of advertising technologies is also described in our Privacy Policy.
10. Sale or Sharing of Personal Information
wellssgreen does not sell personal information for money.
However, depending on applicable privacy laws, certain uses of advertising or analytics technologies may be legally defined as a "sale," "sharing," or disclosure for targeted advertising even where no money is exchanged for personal information.
Where applicable, customers may have the right to opt out of these activities.
To submit an applicable request, please contact:
We will review requests according to applicable privacy requirements.
11. Global Privacy Control & Browser Signals
Some browsers or browser extensions may allow users to send privacy preference signals, including Global Privacy Control signals.
Where required by applicable law and supported by our website technology, we will process recognized privacy preference signals in accordance with applicable requirements.
Browser settings and available privacy controls may vary depending on the technology being used.
12. Children’s Privacy
wellssgreen sells children's toys, but our online shopping, checkout, and customer service functions are intended for adults, parents, guardians, and other individuals legally permitted to make purchases.
We do not knowingly seek to collect personal information directly from children in violation of applicable privacy laws.
If you are a parent or guardian and believe that a child has provided personal information without appropriate authorization, please contact us:
We will review the request and take appropriate action where required.
13. Authorized Privacy Requests
Where permitted by applicable law, an authorized representative may be able to submit a privacy request on behalf of another individual.
We may request information necessary to:
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Confirm the representative's authority
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Verify the identity of the individual concerned
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Protect personal information from unauthorized disclosure
The verification process may vary depending on the type of request and applicable legal requirements.
14. Verification of Requests
Protecting customer information is important to us.
Before completing certain privacy requests, we may need to verify that the person submitting the request is the individual associated with the relevant information or is properly authorized to act on that person's behalf.
Verification information will only be requested where reasonably necessary for the privacy request.
15. Non-Discrimination
Where required by applicable law, wellssgreen will not unlawfully discriminate against customers for exercising applicable privacy rights.
Exercising a privacy right will not, by itself, result in unlawful denial of products or services.
Certain differences may apply where permitted by law and reasonably related to the value or nature of the information involved.
16. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, misuse, disclosure, or loss.
We also work with third-party service providers that may maintain their own security practices.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
17. Changes to Your Privacy Choices
We may update this page from time to time to reflect changes in:
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Our website or services
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Privacy technologies
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Advertising practices
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Business operations
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Applicable privacy laws or regulations
The most current version will be made available on this page.
We encourage customers to review this page and our Privacy Policy periodically.
18. Contact Us
If you have questions about your privacy choices, personal information, or would like to submit a privacy request, please contact us.
Brand Name:
wellssgreen
Official Website:
wellssgreen.com
Operating Company / Legal Entity:
Guangzhou Yimu Jiecheng Biotechnology Co., Ltd.
Registered Address:
Room 224, No. 1702, 17th Floor, No. 31 Jichang Road, Baiyun District, Guangzhou, Guangdong, China
Privacy & Customer Service Email:
service@wellssgreen.com
Please include a clear description of your privacy request so that we can review it efficiently.